Frequently Asked Questions

Ans: I Pay remit is Nepal’s fastest growing remittance company with one of the largest payout networks (i.e. 10000+location) in Nepal’s seven provinces and seventy seven districts. It’s fast, affordable, secure and reliable.

Ans: Generally in I Pay remit system it take just a minute. But some time it might took couple of hours and days due to factor like technical errors and public holidays.

Ans: It depends upon concerned sending country central bank policy.

Ans: yes, any legally valid identification proof is mandatory for Domestic or international fund transfer as central bank guidelines.

Ans: We strictly follow guidelines of AML-CFT Policy and other regulatory body protocols to gurantee your funds.

Ans: Recipient must produce a code and their valid identification proof issued by government body.

Ans: You will always get provided with the most up to date exchange rate at the point of transaction. Exchanges rates are update on daily basis as per FEDAN.

Ans: Recipient don’t have to pay any kind of fee or charges against withdrawal of money.

Ans: yes, you can simply track your transaction by transaction id on our webpage.

Ans: you can transfer money through cash, bank account and wallet top-up

Ans: Generally, you can receive money by cash, other bank account deposit and e-wallet methods.